Happy Clients

100 PERCENT WOULD RECOMMEND

Chaz and Erin were so good at helping us buy our house! Chaz did so much research and really walked me through various construction questions I had. Erin was available when ever we needed her. They were so helpful during negations as well! 100 Percent would recommend!

— Warren D, buyer

TRIED AND TRUE EXPERIENCE

We highly recommend working with the Cooper Group, especially Karen Callaway, the realtor there who helped us weed through multiple houses in various Tennessee areas to find our perfect house in an outstanding Knoxville neighborhood. This "dynamic duo" of the Cooper Group & Karen Callaway helped to smoothly make our dreams-come-true by offering personal insight and extremely helpful experience. Karen Callaway & the entire team at the Cooper Group diligently worked through minor challenges encountered to complete our closing on-time. Outstanding customer service! Tried & true experience! Thank you to the Cooper Group & Karen Callaway! We would definitely do business with you again!

— Julie M, buyer

VERY HELPFUL AND INFORMATIVE

Worked with the Cooper group to acquire my first home, they were very helpful and informative in the what can be daunting process of buying a home. They were always responsive when I had a question at odd hours and were quick/swift to provide assistance when it was needed. Plenty of good resources at their disposal to help the buyer make an informed decision.

— Jake T, Buyer

WORKED VERY HARD

We worked with Rebecca Williams to find our new home in Tennessee. She quickly understood our basic requirements and made excellent recommendations about areas to focus on. She worked very hard to help us find our dream home which met all our needs. Rebecca helped us negotiate a very reasonable offer which, with her help we closed on very quickly. I would highly recommend the Cooper Group and Rebecca Williams for all your real estate needs.

— Ed C, Buyer

ABOVE AND BEYOND

Rebecca Williams went above and beyond to help us with the purchase of our new home. She made sure she got the best possible price for us. Any concerns we had were quickly addressed and she got back with us immediately. Anytime we seemed stressed about something she quickly put our minds at ease. I highly recommend The Cooper Group and Keller Williams.

— Shane N, Buyer

PASSIONATE AND RELIABLE

Erin is the most passionate, reliable individual I have ever had the pleasure of working alongside. Her sheer talent, energetic ambition and market expertise make her an invaluable resource to anyone looking to buy or sell.

— Emily S, buyer & seller

COURTEOUS AND PROFESSIONAL

Erin made an appointment with us just a few days after we called. She came prepared with public records including tax records, plat map, comparable market sales and comparable home listings. She earned an A+ for preparedness, but she was enthusiastic about the features that made this home unique. Custom features were noted and appreciated. She went beyond expectations when she had aerial photos made to highlight the rolling 5 acre lot and its spectacular views and wildlife. While other agents were hesitant about using Zillow and social media, Erin was enthusiastic. This worked to our advantage. Within 3 days we had multiple offers and 3 were above listing price! There were a few snags along the way which were promptly resolved with Erin making connections with contractors at times when my husband and I were not available. Erin explained the steps along the way and expediated them as much as humanly possible. Our house went on the market Wednesday afternoon Sept 13 and we chose one of the six Sept 16 (THREE DAYS!). Erin and the biyer’s agent worked through issues as they came up and we were able to close on October 22. This home was a treasure to us and we hope it will bring just as much pleasure to the new owners. Thank you Erin for handling this transaction in a courteous, friendly and professional manner and thank you for all your hard work!

— Gene L, seller

AWESOME EXPERIENCE

We had an awesome experience from start to finish with Erin Cooper. She sold our house in 18 days!! I would absolutely recommend her to anyone looking for a realtor.

— Cara Beth C, buyer

EXTREMELY KNOWLEDGEABLE

Erin was extremely knowledgeable about the housing market in a variety of neighborhoods around Knoxville. She was generous with her time in taking us around to view quite a few homes, a process that took several days. She interacted with sellers’ agents very professionally. Whenever we had a question about a property, or about the property we ultimately purchased, or the closing process, etc., we received an accurate, comprehensive reply almost immediately. Erin is a pleasure to work with and she is very hard working. We know she had many other clients, but we always felt that she was giving us her undivided attention. My husband and I would recommend her without hesitation to buyers and sellers alike.

— Pat H, buyer

ANALYSIS AND ADVICE WAS SPOT ON

Our experience with Erin Cooper has been excellent. She served as our selling and buying agent. Her analysis and advise was spot in determining our listing price. Our home at 98.5% of original list price. Erin was available to show us perspective homes anytime we requested including evenings. I highly recommend Erin for all of your real estate needs.

— Tim S, buyer & seller

HIGHLY RECOMMENDED

Erin Cooper was great to work with throughout the entire house buying process. She responded quickly to any question that we had, and she was very supportive and knowledgeable. I highly recommend her!

— Anonymous, buyer

GREAT EXPERIENCE

We had a great experience overall with Erin. Although, I know Erin on a personal level, she was still very professional throughout the process of selling our home. She was patient and worked with us closely on our preferences and needs. I highly recommend Erin Cooper!

— Brandi M, buyer & seller

MY HOUSE WAS SOLD IN JUST THREE DAYS!

This group is amazing! My house was sold in just three days! Erin and Chaz helped me with not only every question I had at anytime, but came out and helped me get my house ready for inspection and appraisal. I highly recommend this group and am so happy we hired them!

— Shannon M, seller

I CANNOT SAY ENOUGH THANK YOU’S

Even though majority of my friends are not in Knoxville I just have to sing some major praises for a second. Karen Callaway Smith was our real estate agent finding our new home here in Knoxville. I cannot say enough thank you’s, shout from the rooftops enough how amazing this Erin Cooper team is! Usually we go from military town to town and automatically have a network to figure everything out from. We don’t here, but Karen ensured after our home purchase that wouldn’t be the last we heard from them (and not just seasonal mailers either). Oddly enough, a community networking event she invited us to lead me to my newest amazing job opportunity and the [event] they hosted this evening, plugged us in even more to this community.

— Jessica A, buyer

SHE DID A GREAT JOB NEGOTIATING FOR US

Erin helped us find a home for my college student. Erin was great about keeping to our requested size, area and price. She did a great job negotiating for us and we got the condo for what we hoped to get it for. Erin has a great team that backs her up when she’s not available, so we never had to wait for answers to our questions.Thank you Erin!

— Wendy E, buyer

HER ENTIRE TEAM WAS TOP NOTCH

Erin was an excellent realtor!! and her entire team was top notch, from beginning to end. Selling a house can be stressful and Erin took the stress completely out. Even the way she talked to me on the phone was so calming. Anytime I had anything that needed to be done, she either was already on top of it before I called her and either already had a solution, several solutions, or had someone come out to help me, often within minutes. She was absolutely incredible. I tell anyone and everyone that she is the realtor that you need. She began by coming to our house and walking us through everything, then she had an excellent photographer come and made our house look like a show piece. Then she scheduled an open house and used all her social media and marketing expertise and had us several offers in 24 hours. I just can’t believe how easy it was on our part. She made it seem effortless. If you want a true professional who knows her stuff, this is who you want

— Karen B, seller

THEY HELPED US GET INTO A GORGEOUS HOME

We worked with both Erin Cooper and Karen Smith as agents. Both seem to know the area quite well, are kind, relatable, and they hustle. They were both very responsive, and I was never left waiting for a response or input on a property. I highly recommend both of them. They helped us get into a gorgeous home. Thanks!

— Chase R, buyer